Terms and Conditions
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Voorwaarden
Sallandshoeve is aangesloten bij de RECRON (Vereniging van Recreatie Ondernemers Nederland). De RECRON-voorwaarden zijn tot stand gekomen in overleg met de Consumentenbond en de ANWB en zijn van toepassing op de huurovereenkomsten die u met ons aangaat.
Algemene voorwaarden
– RECRON conditions Holiday homes (Bungalow rental)
– RECRON condition Tourist locations(Camping park)
– RECRON conditions Fixed locations(Chalet park)
– Uniform conditions Catering
Park rules Sallandshoeve
The RECRON terms and conditions apply to the park and must be observed as such. In addition to these conditions, the following park regulations and conditions apply. These park regulations and conditions have been compiled to make your stay, and that of other park guests, at Recreatiepark De Boshoek as pleasant and safe as possible. We assume that you take note of, respect and comply with these rules.
Failure to comply with these rules may be a reason for (immediate) removal from our park without refund.
Main rule
Behave in such a way that you do not inconvenience anyone. Allow yourself and other park guests to enjoy the holiday. Be particularly considerate of playing children.
Your stay at Vakantiepark Sallandshoeve is entirely at your own risk and the management accepts no liability for loss, damage or theft.
In all cases for which these conditions and regulations do not provide, the management of Vakantiepark Sallandshoeve will decide.
Abridged park rules
These house rules are an abridged version of our extensive park rules. Behave in such a way that you do not cause nuisance to anyone. Allow yourself and your fellow guests to enjoy the holiday. All instructions from the staff must be followed.
1. Minimum age of the main booker is 21 years. Group size, group composition and/or age category may result in a deposit being requested. Unaccompanied young people under 21 years of age are not admitted to our park.
2. Alcohol is only allowed in the accommodation.
3. Parties or musical gatherings are not allowed in our accommodation.
4. Drugs, laughing gas and narcotics are prohibited in our park.
5. Keep your accommodation, terrace and garden free of rubbish, crates of beer and the like.
6. Between 11 p.m. and 8 a.m., there is a night-time rest period.
7. Campers, work vans or vans are not allowed, these vehicles may park outside our park.
8. Playing children always have priority: you may only drive at walking pace on our park. (Maximum 5 km per hour).
9. Your pets are welcome! However, they must be kept on a leash and do their business outside the park. Cats are not allowed in our accommodations.
10. Offering services and/or goods for sale in any form is not permitted from your accommodation or elsewhere on the site.
11. If you do not comply with our house rules (see also detailed house rules online), we are entitled to remove you from the park without refund.
1. General rules
1.1 The purpose of the stay must be recreation.
1.2 Minimum age as of the main booker is 21 years. Group size, group composition, age category may result in a deposit being requested.
1.3 At check-in we may ask you for your identification, we record your personal data and do not use it for commercial purposes.
1.4 The paid hosting of guests in the room/in the accommodation for the purpose of sexual activities is not permitted.
1.5 There are security cameras in various places; everyone who is on our park and in our hotel consents to recordings being made. In the event of calamities and/or incidents, these recordings may be shown to the authorities as supporting material.
1.6 The Sallandshoeve has the right to change the plot number (camping pitch, rental accommodation and hotel room). This must be done before the start of the rental period. If the holidaymakers have paid for a preference booking, this is not possible.
1.7 No drone may be flown on the park without explicit permission from the management.
1.8 If we find that there is smoking in a rental accommodation, we will be obliged to charge you € 150.00 for extra cleaning costs. If the fire alarm goes off due to smoking in the accommodation, the fire brigade's call-out charge of € 375.00 will be passed on to you.
2. Access and parking
2.1. To operate the barrier, you need a chip, which you will receive at check-in. You can leave the park at any time using the chip. Access is possible until 23.00 and from 07.00.
2.2. You can park 1 car at the bungalow, a second car can be parked at the central car park. On the campsite you can park your car on the pitch if you have a camping pitch with a parking space.
2.3. To access the park, the maximum dimensions of your vehicle should be: 4.70m (length) 1.90m (width) and 1.95m (height) (similar to a VW transporter). Vehicles larger than this size are not allowed on the park.
Work vans are also not allowed.
2.4. No unregistered vehicle is allowed to enter the park in any way. The moment this is detected, the vehicles of the lessee of the plot will be denied access to the park for a minimum period of 1 year. The unregistered car will be towed away and the cost will be charged to the plot lessee.
3. Traffic
3.1 Please observe the maximum permitted speed on the park of 5 km/h at all times.
3.2 The Dutch Road Traffic Regulations apply on our site.
3.3 Motorised vehicles (with the exception of disabled cars) may only be used on the park to drive from the entrance to the park via the shortest possible route directly to the plot or as such from the plot directly to the exit.
3.4 Please note that playing with (electric) motorised vehicles (scooter/hooverboard etc) is also not permitted for safety reasons. Driving electrically motorised vehicles is only allowed with a valid driving licence.
3.5 Avoid driving your car on the premises as much as possible. Leave the car when going to the restaurant, swimming pool or reception.
3.6 Electric vehicles are allowed to move within the permitted speed (5 km/h) on our park if 3.4 is taken into account
3.7 It is prohibited to park trailers, (trailer) carts, caravans, campers et cetera on the park and general parking facilities.
4. Receiving lodgers or day guests
4.1 As the main booker, you are responsible and liable for your fellow guests (both financially and in terms of behaviour).
4.2 If your visitors have goods with them or have difficulty walking, please collect your visitors from these parking spaces or transfer the goods.
5. (Noise) nuisance
5.1 It is not permitted to use radios, televisions, musical instruments, karaoke sets or other sound generators/amplifiers in such a way that they cause a nuisance to other park guests.
5.2 Between 11 p.m. and 8 a.m., we have a night's rest period (with the exception of an event/party evening organised by De Sallandshoeve, in which case we apply a night's rest period between 00 a.m. and 8 a.m. on the event site). This means that it is not permitted to use noise-producing devices and that you should take account of other holidaymakers in terms of voice volume.
5.3 You are kindly requested to keep the use of motorised vehicles to a minimum.
5.4 Destruction and damage will be charged for. In case of serious destruction or repeated nuisance, we are entitled to terminate the contract without refund. The same applies to theft.
6. Waste disposal
6.1 Several underground containers are available on our premises near the reception.
6.2 We have bins for: glass, paper, green and household waste.
6.3 Please put household waste packed in closed plastic bags in the appropriate container.
7. Your children and entertainment activities
7.1 Participation in activities is always the responsibility of the parents.
7.2 Your child must be able to understand and follow instructions regarding safety.
7.3 For children under 4 years old, it is compulsory that at least 1 parent/carer is present.
7.4 In case of bullying or undesirable behaviour, we use a warning followed by a 10-minute time-out. If your child interferes with the safety of other children, we will contact you. As an emergency measure, we may deny access to the entertainment room or activity.
7.5 We cannot provide supervision of your children before the start, after the activity or when they leave early. Please make proper arrangements with your children or provide supervision yourself.
7.6 All activities have an age limit listed. For the safety of the children, we adhere to this age limit.
7.7 You are responsible for your children's behaviour. During the night rest period, your children should respect sleep.
8. Pool
8.1 The depth of both the indoor pool is 1.40m. Diving is not allowed.
8.2 There is no permanent supervision of the swimming pools. For safety reasons, it is good to look out for each other and especially for children.
8.3 Small children and children up to 10 years old or without swimming certificates are not allowed near or in the pool without adult supervision.
8.4 Smoking, eating, drinking and the use of glassware is strictly prohibited at the indoor pool.
9. Pets
9.1 A maximum of two pets are allowed per accommodation, except for our hotel, where no pets are allowed.
9.2 You must declare your dog and pay the relevant surcharge.
9.3 Your pet may not cause any (noise) nuisance. .
9.5 Your dog must be vaccinated against rabies.
9.6 Your dog must be leashed on the premises. Dogs in the High Risk category must also wear a muzzle.
9.7 Cats are not allowed in our accommodation.
9.8 We have accommodation that is pet-free. Please contact our reception for this preference.
9.9 You can walk your dog outside our premises. On our park, walking your pet is not allowed and a clean-up obligation applies on the park. Please bring a scoop or bag with you, just in case your dog surprises you.
9.10 You are not allowed to take your pet into the swimming pool, the play pond or the sanitary facilities.
10. Use of water, electricity and gas
10.1 Please use gas, water and electricity sparingly.
10.2 Charging your car is not allowed at the accommodation or camping pitch. Please use our parking spaces with chargers for this purpose.
10.3 The installation of a swimming pool for adults is prohibited. A paddling pool is permitted with a maximum size of 1.25 m in diameter.
11. Fire safety
11.1 To prevent fire hazards, the construction of campfires and the like without explicit permission is prohibited.
11.2 Barbecues and garden fireplaces are allowed, only in the event of a weather alarm (e.g. extreme drought) this is prohibited. Always provide a bucket of water or a fire extinguisher by the barbecue and/or garden fireplace.
11.3 When barbecuing and using the garden fireplace, take into account the direction of the wind so that you cause as little disruption as possible to other park guests.
11.4 Place the barbecue and/or garden fire at a sufficient distance from your accommodation and hedge.
11.5 Never throw away a burning cigar, cigarette or match. The consequences can be disastrous.
12. Lost property
12.1 We ask you to hand in found objects at reception. We will do our best to return the item to its owner.
12.2 If you have left items behind please send our reception a whatsapp.
13. Mail and parcels
13.1 If you wish to send a parcel, you must hand it in yourself at the nearest PostNL point:
Pijnappel J.M. Firma, Ambachtsstraat 14, 8112AJ Nieuw Heeten
13.2 You can have parcels delivered to the reception. We will refuse parcels larger than 485mm x 360mm x 260mm due to limited space for storage. We will also not accept parcels requiring a signature if we have not been notified by you by e-mail. We can store your parcel for a maximum of one week.
13.3 Having parcels delivered to reception is at your own risk.
14. Complaints
14.1 Although we do our utmost to make your stay as pleasant as possible, there is always a chance that your experience is not entirely satisfactory. Please report this immediately to reception and we will try to rectify it as best we can. Should we fail to do so to your satisfaction, you can submit your complaint to our Holiday Coach: info@sallandshoeve.nl or to the Recreation Disputes Committee in The Hague, see the RECRON terms and conditions.
15. Reporting nuisance or calamities
15.1 If you experience nuisance (in whatever form), please report this to the reception via WhatsApp.
15.2 During your stay, you may experience nuisance outside the opening hours of the reception or need support in case of emergencies. We have an emergency service for this purpose. Please call the regular telephone number for this purpose and listen to the instructions. Only use this number if you cannot solve the nuisance or calamities yourself and this cannot wait until the reception is open.
Additional rules for camping
1. Your camping equipment
1.1 The management has the right to deny access to or remove from the park campers of inferior quality and/or campers of inadequate appearance.
1.2 During your stay, you must keep your plot tidy. We will only mow grass on the general areas of the grounds. You must mow the area within your plot yourself. You can borrow a manual lawn mower at reception.
1.3 Digging on your plot is prohibited.
1.4 You are allowed to put up an awning and an additional tent of maximum 5 m2 with your camping means. Party tents are not allowed.
1.5 You must place your camping means on the plot according to guidelines as shown schematically here.
1.6 The use of root cover is only allowed under your awning and not outside it. Other ground covers are not permitted.
1.7 Camper vans of any size must always be parked on a camper van pitch.
2. Renting out/transferring your camping unit/camping pitch
2.1 Subletting or commercial short-term rental of your camping unit is not permitted.
2.2 A camping pitch (seasonal pitch) is not transferable to others without written permission from the management.
3. Access and parking
3.1 When renting a camping pitch, you are entitled to access for 1 car on the camping park, provided you have a pitch with parking space. You can park in the general car park.
3.2 It is not allowed to drive behind each other.
3.3 If weather conditions are such that damage to the pitches may occur, we may prohibit you from driving your car on the pitches
3.4 The storage of caravans and motorhomes on the park and outside car parks is. Winter storage is possible, you can request information on this from reception.
3.5 Charging your car is not allowed at the pitch, please use the designated charging stations for this purpose.
4. (Noise) nuisance
4.1. During the weekends and in the months of July and August, please only mow the grass between 10 a.m. and 5 p.m.. Please also consider other people's peace and quiet.
5. TV and WiFi
5.1 The park has an extensive digital channel package. To use this, your TV set must have a DVB-T tuner with MPEG4 support or you can purchase a suitable box from reception.
5.2 It is not permitted to use wireless network routers in your camping accommodation. This is due to interference on the already existing wireless network.
5.3 Internet usage conditions: Our internet is adequate for recreational use.
Review policy
Our published reviews are based on real experiences of our guests. We do not pay guests to give a (fake) review. In addition, we work with a 'closed loop system'. This means that people cannot simply leave a review on the website, but only guests who have actually stayed at the hotel can give a review.
This is because our guests receive a review form upon departure and only these results are processed in the system with the reviews and can be forwarded to the website. We do not display all reviews; we make a selection from reviews that are also accompanied by an explanation. The order of the reviews is displayed from new to old. Finally, the average score you see is from the reviews published on the website
Other
Mentioned prices on the website are in euros. Price changes and typing errors reserved.